Primrose School at Tatum

We have had a great experience at Primrose for all of our children, and we are especially grateful for the teachers we have had and the leadership Monique and her team have provided consistently year over year for the school. Our older children that have graduated from Primrose love to go back to see their former teachers and pickup their sibling whenever possible, which is attributed to the wonderful environment and staff that make Primrose what it is.

Primrose School at Tatum has by FAR been the best experience for our family. The staff is wonderful, the facility is far beyond any in the area and it has been the biggest blessing. Ms. Ortiz in Early Preschool has become an extended part of our family in helping our son potty train and Ms. Griffith is the definition of what it means to demonstrate leadership in this environment. THANK YOU to Primrose! Don't wait and reserve your spot today!

We have truly loved our experience at Primrose. Both of our kids have attended since they were infants and have had many of the same teachers, which has meant so much to us. The care and consistency are incredible. Our kids love going to school, have made amazing friends, and we’ve built friendships with other families too. As a working mom, having total confidence and peace of mind when I drop them off each day is everything. We’re so grateful for this community.

Such a great and positive environment for the kids. Amazing communication with parents and consistent updates throughout the day. We are going to miss it next year and would highly recommend to anyone looking for a great daycare, preschool and transitional kinder.

A number of the teachers are caring, dedicated, and well liked by my children. However, the school has serious problems with its administrative staff and consistency among its many classrooms. Children are often moved to new classrooms with the equivalent of substitute teachers and these classrooms are chaotic and staff is overwhelmed and unable to effectively manage the class. Therefore, your child may like the school very much and never have a problem and then suddenly not want to attend the new class where there is uncontrolled bullying or a teacher who lets the children run amok. The administrative staff deals with this by sending home “incident reports” where your child’s involvement and subsequent injuries are detailed, but no mention is made of actions that were taken with other students or how this is to be prevented in the future. Lastly, and most importantly, our experiences with the front desk and office staff have been horrendous. Most often the Director and any other senior staff are not physically present at the school and instead work from home and will only be called if a misunderstanding or disagreement should arise. This happens fairly frequently, as the Assistant Director Alexis Martin is less than astute and mans the front desk more like a bouncer at a nightclub, barring entrance for any child showing signs of an illness (as the school often has outbreaks) or who might have had a payment declined unknowingly after years of attendance and always paying on time. In these instances, the staff does not seek to handle the issue discreetly. Instead, you should expect to be embarrassed and treated with disrespect in front of other parents entering the building. No apology is given when it turns out that the issue has already been resolved via email with the Director Monique Griffith, who is at home and has failed to communicate and update staff on-site. In general, there is little concern for customer service since staff will tell you themselves that the school has a waiting list and “you’re more than welcome to disenroll your child”.