Regulatory & Safety (up to 50% of the score)
Licensing inspections and how recent they are, the number and severity of violations, whether problems are improving or getting worse over time, and any enforcement actions such as warnings, probation, suspensions, emergency closures, or license revocations. Recent and serious issues matter most; older, minor problems count less or not at all. Providers with recent serious enforcement actions are limited to lower score ranges, even if other areas look good.