Sunrise Preschools #134

We pulled our daughter from this preschool this past week, we put in our 2 week notice and after she started vomiting profusely the day after she fell and hit her head twice, and a long emergency room visit, we felt it was better to pay the final week and not come back. I want to be clear that there are good people here, workers who care, but having a few good eggs being run by a director who does not follow the company's standards or requirements is not worth the safety of your child. Sarah, Krystal, and Deja are the reason we stayed as long as we did, but things started going downhill rather quickly. Our daughter was moved up from infants to toddlers, a new room with new people When you get moved up, Sunrise states that your child can still bring breastmilk and still use a bottle until they transition to drinking from a cup. Within the first week of our daughter being moved up, another kid took her bottle of breast milk and drank it. One of the good workers informed us that the director, Amber, stated we can no longer bring breast milk for our daughter, which is against every policy we have ever read. When we pushed back, of course the director came back and stated it was a misunderstanding and of course we could. When asked if this was a miscommunication to the teacher or a misunderstanding she did not have a response. The parents of the child who drank the milk were not informed that their child ingested someone's bodily fluid. In this room our daughter was bit multiple times. We all understand that kids will fall, they will get scratches and scrapes, this is the joy of growing up. Under no circumstances does biting fall under the "joy of growing up". After the first one you expect a plan to be made with the parent of that child, and for it not to occur again, but that expectation was not met and it continued to occur. For weeks our daughter was not in the room she was supposed to be in, and we were informed that the room had mold and that is why they were putting those children with the older children. After speaking to multiple parents we found nobody was told about the mold, this was just swept under the rug and the kids put in different areas. Our child's safety is the most important thing to us, and if you are hiding this what else are you hiding? The director Amber is clearly feared and not respected by her workers. On multiple occasions my wife and others overheard workers stating they were afraid of her, afraid of bringing things up, and could not afford to lose this job. In our opinion they are understaffed for the amount of children they have registered. Multiple incidents of our daughters milk stolen, multiple incidents of them not giving our daughter things we brought because nobody informed the mid day worker it was there. Multiple incidents of our daughter being hurt when nobody was looking. The director Amber made it a point to avoid my wife every time she came in, even if she was waiting to talk to her she would continue what she was doing and try to avoid any conflict caused by her lack of leadership and care. We also found that none of the people taking care of our kids are teachers or certified, they are helpers. Some very good helpers I will say but to be running a daycare that has multiple facilities and not have any licensed teachers is shocking to me. To anyone reading this review, do not allow the price to suck you in, your kids' health and safety are not worth it. We have reported all of these incidents to the state and we hope that they follow through and make sure that anybody who brings their kids here can feel safe. To Amber and all the gossipy workers, your clique style behavior and utter lack of care for the kids and their parents is so incredibly obvious, we hope you find the help you need both in the school but also in your heart to remember childcare is CHILD first. Red flags cannot be ignored, please do not make the mistake we did and keep them there past that.