MOUNTAIN VIEW CHILD CARE CTR

Mountain view child care center has been absolutely wonderful to my daughter’s they have attended this Daycare since 2019 they love the staff. They enjoy all the activities. Erica and her staff are amazing with communication on the bright wheel app you are able to track your kiddos activities, meals through out the day you are also able to see pictures. Our family really enjoys coming to this center and all the staff is very friendly and loving.

Mountainview Child Care Center has been absolutely wonderful for our family. The staff genuinely cares about the children and it shows every single day. I really appreciate the frequent updates and messages letting me know how my child’s day is going—it gives me so much peace of mind as a parent. They have gone above and beyond working with my son on his speech, and the improvement has been truly dramatic. Seeing the progress he’s made thanks to their patience, encouragement, and dedication has meant the world to us. Most importantly, my son now loves going to daycare. He’s excited to be there, comfortable with his teachers, and happy when we arrive each morning. I’m so grateful for the positive, supportive environment Mountainview has provided.

My child is no longer enrolled in this facility! And I would recommend for the safety of your child you do not send here!!! This facility has a very bad turnover on staffing and no certified training. They allow people who are part of the church to be part of the child care area which is not a problem if they were fully trained and certified and did background check on them!!! The communication on your child’s day is little to non unless your child has done something that they don’t approve of they will call you to send your baby home! My child did not want to participate in the morning prayer before breakfast and I got a call that if he did not participate he would be send home next time. They are children who are still in the learning stage and patience is need and the staffing does not have it. My child got a nose injury( and boy throw a block at him ) I was allowed to review the camera however when I reviewed it the teacher was on her phone and didn’t not see what happened but decided to yell at my child for it. When parents are not around the children turn to the adults that are caring for them for Comfort and security and this place did not provide that for my child. I watched him cry in pain in the video. We did not enjoy the little bit of time that we were enrolled! Please listen to your child when you drop them off and they tell you they don’t like it here, there is a reason for it. Us working parents need to be able to trust the people who choose to take on a responsibility of caregiving. Please do your research before enrolling here.

I’ve written a review before, and I’m writing one again because our kiddos are moving to a new one. We’re sad to leave this place because they love our kids so much here. Everyone we’ve encountered and met is nothing short of amazing. Everyone here is great with the kids, and I’m more than happy with the job they’ve done. Ms. Hawa and Ms. Elsa were our kid’s favorites and we’re sad to leave them behind. (Ps. Give them a raise they deserve it) Thank you all for being so amazing, professional, but overall loving and caring. Definitely recommending this place to anyone looking for child care. - Nico and Noah

This review is going to be a professional based on facts and not emotions. I would not recommend enrolling your child into this day care facility. They are ill-equipped and are “not fully trained”but are still allowed to watch your child. And thats coming from the owner themselves about not “being fully trained”. They are trying to get them all equally trained so they can all be on the same page but are not quite there yet. The lack of communication between staff and parents is frustrating and don't add all reports into their systems. What I have noticed is some times they are not using there 10 youth to one adult ratio and are not at all times following that expectation but for the most part they try. They can be short staffed sometimes and have other staff members handling different responsibilities which can hinder there ability to watch all the kids effectively. They tried there best to handle age appropriate difficulties but it didn't work out. We were trying to get the necessary resources and assistance needed to take care of the age appropriate behavior but at that point it was too late. Miscommunication happened between the owner which informed me my child would be suspended if another incident occurred but instead ended up getting expelled which was a surprise to myself and my wife because we were under the impression that he would be suspended. I haven't received a follow up from the owner which gave the task to inform us our child was expelled to the manger of the care facility. Please make sure to look at CCAP ratings before making the decision to enroll your child. Their Google rating is not accurate. I would say check their BBB rating but they are not accredited. Hopefully this was informative and helps you making a decision on finding child care for your little one happy hunting.