New Beginnings Academy, LLC

My toddlers have been going here for almost a year in July and I LOVE it! I’ve had no issues. Communication is well and my babies have learned so much. As an educator, I am big on their learning not being diminished. And this school tops it for me. I love the staff as well as my babies and that is a PLUS for me. They are literally excited to go each day and sometimes don’t want to leave!

The ladies there were generally good, so that wasn't the issue. The main problem we faced was a lot of miscommunication and impatience with our child, primarily from the director. My wife and I are foster parents to a 3-year-old who was 2 and a half when he started there in late July 2024. He came into our care in July. When he arrived, he had some developmental issues and was behind in certain areas. Later, he was tested and it was confirmed that he was behind in some areas. Everything was mostly fine until November, after he turned 3. They wanted him to be fully potty trained. We were working on it, but they made us feel like we weren't doing enough. Another issue was that he had visits with his biological mom, which were out of our control, causing him to leave and come back. The last major issue was that he attended school for half the day and then came to daycare by bus. They didn't like the bus driver because they had to go out and get him. They told us he couldn't come back because they couldn't accommodate his needs, whatever that means. They wanted him to go to the 3-year-old class, but he wasn't potty trained, so he couldn't join that class. The frustrating part was that they gave my wife a letter saying he couldn't come back, which was dated a week before than when we received it, giving us only a week to find a new daycare. When his case worker went to speak to the director to request an extension, she refused for various reasons. When asked about the letter, the director claimed she didn't know about it. How can you be the director and not know about a letter that was typed, written, and given to us? Very unprofessional. If you have children with developmental issues, I wouldn't recommend this daycare. If you have foster kids who visit their biological parents and get picked up and brought back, I wouldn't recommend this daycare at all. They don't have enough staff or patience. Hopefully, they figure it out and realize that kids develop at different rates.

New Beginnings is truly an amazing facility I’m grateful to have found them for my kids. The staff has been so caring and patient(especially Ms. Mami the 2yr old teacher love her!)with both my boys and they genuinely enjoy being there. It is such a comfort as a parent knowing that my children are in good hands there.

Ms. Melissa the director is very passionate and make sure the kids are getting taking care of correctly by each teacher. Ms. Mamie is an excellent teacher she makes sure my 2 year old daughter is taking care of. I would recommend this daycare to any parent that would like to enroll their child into day care to come here, your child will also learn too while in daycare.

It took me almost the whole year to find a school where my kids are supervised and actually learning. Bringing my children to this school was the best decision ever. My husband and I can FINALLY go to our jobs and work peacefully, not having to worry if our kids are okay at school. Ms. Melissa is truly a gem! She welcomed my family with open arms. My son was not to well and the day he missed school everyone was checking on him. It showed me that they care. I love Ms. Miller as well. I’ve watched her with my son who’s 1 and I’m impressed. Thank you Ms. Rita for having an amazing staff. ❤️