A CHILD'S PLACE ACADEMY LLC

Hours

Hours change without the licence record changing. Call before you plan a drop-off around these times.

What Illinois licensed

Illinois licenses day care and overnight care separately, so A CHILD'S PLACE ACADEMY LLC is listed against each one it holds. Every figure is a ceiling the state set, not a count of places free.

Day care, ages

6 weeks to 6 years

Day care, licensed for

46 children

Night care, ages

6 weeks to 6 years

Night care, licensed for

46 children

Languages reported

English

An overnight capacity means Illinois approved this provider for night care. It does not say which nights are actually offered, so confirm the hours directly.

Amenities and accessibility

Reported on the provider's Google business listing, not verified by the state.

How the reviews split

The 3.9 average comes from 54 Google reviews. An average hides whether opinion is consistent or divided, so the spread is shown too.

• 5 star36
• 4 star4
• 3 star0
• 2 star0
• 1 star14

From Google

Recent parent reviews

• ★★★★★

  Child was there for only 2days after second day day care Claims child that’s 5 months was not hungry so they didn’t feed him the 9 hours he was there. An failed to communicate that to the parents.

  Justin BrownMar 11, 2026
• ★★★★★

  The Big Kid’s Place has been a life saver for me! The staff is extremely attentive and caring. My daughter has been enrolled since a baby and she is now grade-school aged and still in the best care I could ask for. I feel at ease knowing my child is in such a nurturing environment where she’s also able to learn.

  ArtistrybynajMar 5, 2026
• ★★★★★

  Very unorganized and unprofessional. My child had been going to A BIG KIDS PLACE for 2 weeks and their policy is copays are due on the 1st of the month so the 1 of September in Labor Day so I need to pay Friday before which is fine but I was told that my child could not stay because I couldn't pay it when I dropped her off because I left my purse at home rushing to get her there at 7 because it was a problem with the time I was getting her there too cause she wasn't getting breakfast even tho I was told to get her there a 7 and she would get breakfast. I have to pick her up so I could have paid then or I could have called back up there and paid over the phone because its still FRIDAY but there was no other options which I had to take my child back with me and be late for work. Then I called one of the directors Mrs Rena and she gave me attitude and was very rude and unprofessional and started yelling on the phone and told me "quiet" after she kept interrupting me like I'm a child. Also told me it's not personal but there's several parents who don't pay but you still take their children to school and her sister Aquafina is who told me my child couldn't stay oh and ps... made parents sign a notice saying that if the school doesn't let your child out on time they will be left. The ladies are old and grumpy

  Ronnetta GuyAug 29, 2025
• ★★★★★

  Unorganized, terrible communication and lack of awareness. Unfortunately, I had to pull my child from this facility after transitioning from the daycare side to the daycamp. My child attended the daycare from 2 through 5 yrs old which was an exceptional experience despite the high turnover rate and some one off situations that I have looked past, to say the least….Since my child is now 6 yrs old I decided to enroll him in the “Big Kids Place” ,which is next door, for summer camp. The first occurrence is being told the drop off would be at another location only to find it was a miscommunication that caused me to be late for work. Second occurrence, my child became ill due to the staff taking him out to play in water in his clothing and bringing him back into the air conditioned space. Upon pick up he was damp all over and I expressed to the staff member that I did not want him going to play in water in his regular clothing. Had I known I would have brought his swim clothes and the staff member said verbatim “I almost told you I don’t care” and laughed. My child is asthmatic and when he comes down with a cold it’s 2X recovery time and very rough on him so I don’t take it lightly. Final occurrence, my child is taken out for swim day and his shorts become missing. I attempt to reach out to express my concerns and seek out console and I was told by the owner that the facility is called “A Big Kids Place” for a reason hence my child should have been able to keep up with his belongings and it is really our fault as parents not instructing him to keep up with his belongings and that the staff cannot keep their eyes on everything. Again, my child is 6 years old, responsibilities are still a work in progress at this age. To be told that it’s my fault is highly unprofessional especially coming from the owner. This is a family owned business and often times it didn’t feel like everyone was on the same page as far as communication and it starts from the top. I’m highly disappointed with the service and the fact that I can’t express a concern regarding my child without being talked over and hung up on after patronizing for years.

  Siobhan AllenJul 16, 2025
• ★★★★★

  I’m in total awe! My babies have been a part of this daycare program since November. The good side is my two daughters have been resilient with learning and potty training. Already very smart little girls. The downside of it is the team of women are severely unprofessional. They lack business etiquette and communication to their parents. As black women, you should not beat another young women down due to what you lack as a woman. If there was a problem with how you feel towards a parent, you should not have allowed my children to continue the program. The director Ms Conway wrongfully reported me for neglect and abuse to dcfs. My four year old daughter that they filed the report for has sickle cell and she randomly has joint pain and bruises. Its unacceptable. To add to it, my four year old daughter has came home saying that Ms Diana has pinched her arm at least three times. Today, May 21st, my kids were put out of the program for no reason. They were paid for the entire month, so why did Ms Diana force today being their last day? Just to inform the general public, do not take your children or grandchildren there because they are confused and lack a business state of mind.

  K'ana CalmeseMay 21, 2024
• ★★★★★

  I came across this daycare because my husband and I were looking for a daycare closer to home for our infant son. I spoke with the director, Diane, who operates this facility location. It is a local family run business. Diane was very welcoming and open to answer all my questions. You can book daytime tours only! There are times during the day that are not preferred given the childrens feeding schedule. So call and confirm your tour time. For parents who work during core hours (9-5), this might be hard to manage. There are no virtual tour options, and the website does not do this place any justice. This daycare offers infant to preschool options. They accept vouchers and cash. This facility is first come, first served. Hot meals are provided and made in-house. This location has a 9am drop-off requirement and no open door policy. So if your little appointments make them later in the day or you will not be able to attend for the day. The director informed me that they allow a one-time late drop-off for a medical appointment. If your child has therapy offsite, this might be a challenge. This facility does not have a designated treatment room, but they will make sure you have space in another room. All sheets are washed daily. Parents are encouraged to bring in formula so staff can make it onsite instead of preparing bottles. Wipes are provided. I believe they use water wipes. I would have loved to select this place as a new school for my son, but they are first come, first served. Diane will not hold spots, especially for cash paying families. So they do not accept deposits. Although they ask families to give them 2 weeks' notice when they are withdrawing from the school. There are no evening or afternoon tour options. Although this facility is open to midnight, you cannot setup an evening tour. Which was a challenge for us as my husband travels and can't take off from work to do daytime tours. After completing a tour trying to get my husband off to come in during the daytime hours, I was informed the infant spot was filled. So my husband was never able to see tour the facility. I called a little around two weeks to see if I could schedule a late afternoon tour, and Diane had another spot available in her infant classroom. Unfortunately, she was not able to accommodate our schedule. This is unfortunate as local families such us usually end up spending our dollars at facilities in the South Loop and West Loop and not supporting local minority businesses

  Josalyn M.May 9, 2024

Reviews shown verbatim as published on Google Maps.