First Step Child Care Center

The teachers at this daycare smack children and are abusive, do not send your child here. There are many reports of abuse from this daycare.

Do not send your kids here. I was at the McDonald's next door to this daycare eating lunch with my son and we decided to park and eat. Coincidentally, the children were outside enjoying the weather. I witnessed a very young child on what must be their pre-k side of the playground start to throw a tantrum and a worker walked over to her. Shook her 4 times violently and sat her down hard on the an outdoor toy. I immediately called the daycare to inform them and then watched as someone came to the door, laughed and talked with the woman and left. This must've been the "manager" I spoke to when I called. She did not handle anything and this woman might stop shaking children outdoors where people can see but I wouldn't trust her away from public eyes. She was wearing a teal shirt and a rainbow colored hair wrap. I do not have any reason to lie about this incident and would not trust these people with my children.

I've been using first steps since my oldest son was 6. He is now 14 years old and his 2 year old brother attends the daycare now. This the only daycare I trust with my baby. He loves going to daycare to see his favorite teacher and his friends. James is one of the nicest people I've met. Very respectable and he knows his business. No daycare is perfect everything will not go the way you want. I know my kid is safe even I go to work and I don't have to worry. Thanks to all the staff that care for my turtle 🐢

I wanted to say when I called the man was extremely rood and just didn't want to put any thoughts into serving me when I asked him can he give me any pricing for how much it would be for a 2yr old he told I had to come and apply. When I asked him do they do pricing of any he still stated i needed to come in. Terrible customer service.

They really don’t know how to handle kids , they are understaffed and have different workers every other week. They always call to complain about your child after they receive their payment because they don’t have enough workers per room.The teachers are not trained well enough to handle the kids. If you have a stable job and a 3 year old this isn’t the best option. They don’t pay the kids any attention because it’s not that many teachers. They are nice to your face but that’s the only starts that they get. Also they claim to have a system where you can watch your child from your phone, well that never works and they don’t care to fix it.