The Learning Experience

I am so happy with my choice to send my kiddos to TLE Milford!!! I get a call each time one of my kiddos has an incident even when they are not bothered by whatever it is that happened to them. I have a tough little toddler and if she falls or is pushed down, she is not bothered by it but I get the call anyway. I love the Staff! All the teachers as well as the Administrators! I always feel that my concerns are heard. And unlike other situations that I have been in, there is follow up for my concerns. I appreciate that so much! Thank you all for the hard work you put in Every Day and for putting the kiddos first!

My son started at TLE as an infant at 6M old when my maternity leave ended. He moved to toddlers and now is in the twaddler classroom. All of his teachers have been wonderful along the way. We could not ask for a better place for our son to be for his care while we are at work. As a working mom, TLE has become a second family to me and that truly is a special find. We know our little guy is learning and developing a ton each and every day as well as being cared and loved for just like we do at home!

My two boys started at TLE-Milford about a month ago. One in the infant program and the other in the preschool program. Both have adjusted amazingly well and the teachers have gone above and beyond to make their transition to a new daycare go seamlessly. All staff are very loving and attentive, give updates throughout the day and at pick up of how their day was. Meals are included too which makes our mornings a lot easier. The curriculum is also very engaging, my 3 year old loves telling me how he practiced his letters at school. I highly recommend TLE!

TLE Milford was sold to us as being on the forefront of daycare, but unfortunately it falls short of the premium price point. The only reason I am not giving this center 1 star is because of the amazing staff of teachers that interacted with my son on a day to day basis. The teachers that my son was lucky enough to have were the only reason that we decided to stay at the center for as long as we did - they genuinely cared about my son's development, well being and happiness. This review does not reflect any of the teachers at this center. Unfortunately, the corporate aspect of this chain daycare shines through when it comes to basically every other interaction we had. From the app being mostly just advertisement to spend even more money on their merchandise, to the lack of communication. TLE will sell you on the fact that it is run like a structured school - multiple rooms that have different age brackets for children. While it looked good from the outside I quickly came to realize that this structure rarely ever held up. On multiple occasions, we could not drop our son off in his actual classroom due to it being full or the center being understaffed. Some days he would eventually end up in his classroom, other days he would spend the entire day with another group of children, most of the time younger than him. While it may not seem like a big deal, it is a bit scary some days to drop him off with a teacher that you have never met, then go to pick him up and be told that they "think" he is in another room, only for you to go check and the room to be empty. There is a slight panic that creeps in having to search for your child when you are told he is one place, but nobody is there. Other days, we would go to pick him up and be met by a teacher we have never seen before. We ask how his day was and the answer would typically be "Well he just got to this room but great for the last 10 minutes." I also need to question the cleanliness of the center. I understand kids get sick, especially in the winter months, but instead of informing us on their app about any potential illnesses, we would be greeted with a note taped to the door saying that norovirus, strep, flu, or hand foot or mouth were going around. Last summer, my son contracted HFM three times in a two month span from TLE - spreading it throughout our household and keeping him out of daycare for almost the entire month of July. Finally, there was one week where were informed that the center needed to be closed due to a small fire breaking out after hours (I believe in the boiler room). Later that evening, we were sent a message reminding us that per our agreement we should not expect any sort of compensation or reimbursement for the days that the center would be closed and were told that if we needed child care we could request access to a different TLE two towns over, but we needed to reply within about an hour and a half. In my opinion, this is absolutely unacceptable. In the end, my son did develop and I believe he benefited from attending TLE, but I can not in good faith recommend this center to anyone looking for child care in the Milford area. Again, I want to stress that the teachers at this center are amazing and really did care about my child. When it came time to put our second son in daycare we decided to move to a new center and not subject him, or us, to any more stress caused by TLE Milford. Everyone has different experiences, and I usually don't leave reviews, but I felt the need to share my family's experience since this is a massive financial decision (upwards of 50K per year for two children full time, and come each September expect an email saying rates are rising) and I wish I knew all of this before we spent over a year at TLE. Before we left, they were offering some type of incentive to rate them five stars on google to receive money off the next month, so take the 5 star ratings with a grain of salt. I have hit the character limit for this review, but trust me when I say I can go on and on.

My two daughters attend TLE Milford in the infant and preschool programs. The teachers have been great about communicating and caring for the girls! My youngest is in the infant room and it can be nerve wracking leaving your little one with someone new. All of the teachers have been so kind and loving and I appreciate that we get updates in the app. Seeing their pictures is such a nice way to feel included in their moments throughout the day! The preschool program has been great - my oldest comes home with something new everyday that she has learned that day. I can’t say enough nice things!