Moon Road KinderCare

My kiddos went here for almost two years, great teachers when they actually stay, alot comes and goes. They try to not pay teachers overtime when they deserve it, by trying to just give an extra break instead. Lots of teacher drama, I also caught one teacher pulling on another kid. One teacher got so mad at another teacher they swung a bottle of cleaner at the table and got all over my daughter when she was napping and woke her up all upset and scared. My daughter also swallowed a rock in their care. Our time here is done because Management is so confused and has no clue what’s going on. Been rough the last month or two. I was told I would be placed in a “drop in” status until my DHS gets straighten out so I don’t pay full tuition . This was on a tuesday. So she did inform me that I might have to pay for those two days if DHS didn’t pay. But then I was told DHS paid the entire week…which is great! . But she still wanted me to pay extra and I asked why am I paying and they also paid? I usually pay $120 a week with DHS, but at the end of the two weeks I was on “drop in” she said I owed $277. When I was told drop in status means I don’t have to pay. ..and she didn’t even know why or bother to ask. I usually just pay my portion. No one could give me answer and also told I could not talk to someone who actually knew their job or the DHS person. DHS is still paying and all that was a waste of time . I don’t understand where my bill is coming from if they were in drop in ? When they could still be going . I told myself I wanted my kids to only go to one day care but one mistake of a worker ruined that. With no explanation they could care less. When being left in “charge” you should know your job and if not get answers so that everyone is happy. Especially if it’s gonna mess up enrollment. My kids will miss their friends and teachers that treated them right! Next adventure:)