Children's Center of The Upper Valley

I saw that a lot of the critical reviews were from quite a while ago. My experience here with my 18 month old son has only been positive. All the teachers have taken the extra time with him he needed at first to get comfortable, and now he loves going!

I wish I could give this place negative stars. I genuinely never write reviews for places, and it has actually taken me about a year to cool down enough to write a review for this place without every expletive I know. My son was at this facility for only a few months as a stopgap until our spot opened up at another daycare. I found the teachers to be very rude and unhelpful, I caught them speaking to the children quite disrespectfully, it made me deeply uncomfortable that they did that with no parents were around. My son came out hysterically, crying every single time I picked him up. He was never once happy there. That might be because he got bit five times in one week, including twice in one day. Apparently it was all from the same kid. As if that wasn’t bad enough, the teachers never told me their plan to make sure this didn’t happen again. They treated me with big O attitude when I showed appropriate concern. I understand very well that biting happens, but in the other to Daycare’s he has been since then he has never been bitten, not once. they never made an effort to rectify the issue, including separating the children. And they wouldn’t talk to me about it in writing, they refused to do that, in fact, which I found a little suspicious. I considered reporting them, but my child got out of there pretty quick, so I let it be. if you have any choice at all, do not send your child here. Frankly shocked the place is still open.

My children have gone here for 2 separate durations. The first time, my son was in the infant program and was underfed throughout his time there to the point that we went to the doctor's because he ate constantly at home but wasn't gaining weight. This second and final time, my son is now 2 and has been repeatedly coming home with bite Mark's and the school does nothing. My daughter (3) has a blonde woman that I refuse to call a teacher that feels that yelling at a group of 3 year olds is proper conduct. At this rate I'd like to start an investigation into abuse and negligence.

My daughter has been going here since she was 3 months old now going on 3 years and I couldn't be happier! Every teacher she has had, is and was amazing. My daughter loves this school and I can't thank the staff enough for all they do every single day. They are all helpful, caring, sincere, patient and thoughtful. So thankful for this center!!!

I would highly recommend this center, I love the directors and all the teachers are absolutely wonderful! Never once did we have a bad experience, my children loved attending every morning. The staff was also very responsive to any emails or calls I would send/make during the day.