Preschool at Seven Hills

This preschool deserve 5 stars. Best staff and teachers..

Excellent school!

This past monday we did a tour with the school director Tracy Lopez. We like that the school was small and my wife and I decided to take our son there. The next day on tuesday, I called and spoke to Tracy over the phone letting her know that we picked the preschool at seven hills and have a pre-admission physical exam (that's required) with our pediatrician the next day (weds). I also told her we would be stopping by right after to turn in our forms and officially register him. I asked her since I would be turning it in on wednesday that should meet the deadline of having him enrolled and start by monday which is the new school year. Tracy said everything sounds good and will see us wednesday. On wednesday, we see our pediatrician as follows and everything checked out. We then stopped at the preschool at seven hills and spoke to the office manager Iris. Iris said that Tracy was not available as she is out and running errands. Iris told me she spoke to Tracy yesterday and unfortunately there will not be any space open until mid september because the class is filled and they are trying to find another teacher. (what happens if the preschool at seven hills were unable to find a teacher, does that mean our admissions would get pushed back? That was never answered by Iris) I explained to Iris I just spoke to Tracy yesterday and she told me everything would check out. Iris stated she heard different and would check with Tracy as soon as she returned. ALL THE EXCITEMENT OF FINDING A SCHOOL FOR MY 1ST BORN JUST WENT AWAY!!!. I asked Iris if there was a way we can get a hold of her right now as I want an answer and she stated there was no way of getting a hold of her. I waited for approximatley 2 hours before I called the preschool at seven hills again and spoke to Iris on the phone. Iris said that Tracy has not returned. I called another hour later (mind you its been 3 hours since she was running "errands"). Iris again stated Tracy has not returned but that she emailed Tracy regarding my message. Iris stated Tracy normally checks her email on the phone but for some reason does not know why she is not replying. IF TRACY CAN RECEIVE EMAIL, HOW IN THE WORLD CAN SHE NOT ANSWER A PHONE. Iris told me again she would not call Tracy. Its been several days, already signed up with Henderson Christian Academy, and can't be more excited. (I STILL HAVE NOT RECEIVED A CALL FROM THE PRESCHOOL AT SEVEN HILLS). Not only is Henderson Christian Academy a better cirriculum, the staff was a lot more polite and professional. My only regret was not finding Henderson Christian Academy first. I have never dealt with such poor professionalism in my life. From the director never calling back, to the office manager not going out of their way to help, we felt they DILIBERATELY ignored us. Whether its us looking young or maybe being Asian, I don't know why they didn't want us at the school. Well, the Lord was definitely looking out for us and we are so glad we DID NOT sign up with the school. To anyone and everyone who reads this message, this was the worst experience I had and I would never recommend this place to anyone. Note to the owner of the preschool at seven hills. If I were you, look for new staff (not teachers). I was ready to spend over $10,000 + a year and this was the customer service I received??? That is shameful.

I walked into this school to see if they had openings for my son, they said they did. I set up an appointment to turn in all my sons documentation, medical history,etc. Once I came in and spoke to the director, Tracy Lopez about my son's minor medical condition she immediately told me there were no spots available that they would call me once a spot opened. Of course they never called me back. Supposedly this school is run by a Christian organization, I have never been treated like this before. I took my son to Coronado prep and they have been very accommodating to my son's condition.