Moore Hugs and Learn Family Daycare

Hours

Hours change without the licence record changing. Call before you plan a drop-off around these times.

What New York licensed

The state describes Moore Hugs and Learn Family Daycare’s capacity as “12 children, ages 6 weeks to 12 years AND 4 additional school-aged children”. Each figure is a ceiling OCFS set, not a count of children enrolled or places free.

Ages licensed

6 weeks to 12 years

Program opened

March 27, 2018

Registration through

March 26, 2028

School district

Manhattan 5

OCFS region

New York City

How the reviews split

The 4.0 average comes from 4 Google reviews. An average hides whether opinion is consistent or divided, so the spread is shown too.

• 5 star3
• 4 star0
• 3 star0
• 2 star0
• 1 star1

From Google

Recent parent reviews

• ★★★★★

  Truly a great caretaker! She’s watched our little since 6 months to now 2.5 years. She looks forward to going to “school” and seeing all her friends, and is very good with other kids outside of daycare now.

  MeznanMar 10, 2026
• ★★★★★

  Would not recommend this daycare. She has zero respect for parents and is wildly unprofessional. My biggest frustration was having to consistently ask for my sons daily logs each day. Without the logs I have no idea when he ate and how much, how many bottles he’s had or how many bowel movements or diaper changes. Marion kept advising that his daily logs were uploaded to their Wonderschool app they used but when I checked there was nothing there. She blamed this on the app not uploading them. Interesting, because it uploaded her payment and tuition schedule right on time. As a parent if I have to ask you for the same thing four times you’re either really disorganized or you don’t respect my wishes as a parent. Daily infant logs are a standard practice in daycare. Long story short one day last week my 13 month son came home and was inconsolable after seeing his bottle. His behavior was angry and aggressive in a way I had never seen. I texted her for his daily log which again hadn't been provided to me. She texted it to me and it showed that he had a bottle at 12:15 and then had strawberries at 3pm and teething crackers and more teething crackers at 5pm, and water. So from 12:15 until I picked him up at 6:25 all he had was strawberries, teething crackers and water. I texted her that he was super upset and I believe it’s because he’s hungry and I resent the feeding schedule his pediatrician recommended at his one year visit a few weeks prior. I also resent his nap schedule and asked her kindly but firmly to please follow both. Another issue I had mentioned to her several times is that my son takes two naps a day- one in the morning and one in the afternoon and most days at her daycare he was taking only one (between 1-3pm, the general nap time of the daycare for all the kids.) Most days he wasn’t being put down for a morning nap and as a result his sleep at night had regressed a ton. Thursday morning she texts me a video of my child crying in the pack and play by himself to say “can he join circle time? I put him down as requested but he sees the other kids playing and is feeling isolated and is being disruptive to the program.” I don’t think you have to be a “child development expert” to know that no child is ever going to nap directly across from a bunch of kids playing in the same room. But this is how many of my interactions with her were- condescending and passive aggressive. A simple “I’ll do my best to get him down for a morning nap, maybe I can put him down while the kids are doing something quiet" would have been a professional way of handling the situation. Actually trying rather than sending me a passive aggressive video of my child sobbing to prove your point is the type of childish unprofessional behavior I’m talking about. She is not solutions oriented nor collaborative with parents. After a bit of back and forth she texts “today is his last day. I can’t accommodate.” She then went on FB live from her personal account (while in the daycare) to rant and basically bash me for 37 mins lol. I don’t have time to watch these things but another mom told me, sent me screenshots and also downloaded the live and saved it In case I wanted to watch. Marion wasn’t worried about her professional reputation or the type of review she might receive when she wanted to flex her muscle by abruptly terminating my sons childcare in the middle of the day knowing that I’m a single mother with a career who works everyday from 8-6 and the poisition that would put me in, or any working parent in She indicated on the log she was feeding him formula 3x a day and doing at least 4-6 diaper changes…but fails to realize she hasn’t asked me to send diapers or more formula in over three weeks. Please send your kids to someone who actually knows how to operate a business professionally and has some respect and appreciation for the parents and families that make their business possible in the first place.

  Cara CamachoNov 1, 2023
• ★★★★★

  Great energy

  antone saavedraApr 18, 2017

Reviews shown verbatim as published on Google Maps.