CARMICHAEL LEARNING CENTER

I have been trying to call this daycare for the past two months and no one picks up the phone on top of that the mailbox is full. I. wish I could give a review on the actual center but I can’t even get an application for my child.

When my daughter passed and needed a daycare for my 3 yr old grandson Carmichael were there for me. It was a trying time and I was lucky to find a daycare with such a family environment with good family values. Raising a child takes a village, and I consider Carmichael part of my village. They stayed open a little late for me when necessary and always made my grandson feel comfortable and happy. This facility adorable. It's spotless, well maintained and the staff is loving, personable and professional. There preschool academic curriculum prepared my grandson for kindergarten and set him on a path to skip the 2nd grade. I kept him there for years with no intention of leaving, until the pandemic hit and turned all our lives upside down.

Horrible staff and just disgusting daycare. My son is 1 years of age never been to daycare so of course it was a transition for him. He was part time 3 full days a week.This daycare was so horrible I am scared to send him to another. Ok so the first incident was when my son came home with a full diaper, I didn’t mention it because I’m like I know my son urinates a lot so I left it at that. Second incident I called to switch my sons hours from 8a-5p to 6:30a -3:30p and the staff member who answered was polite and reassured me that it wasn’t a problem and I could bring him that time on his next scheduled day. My husband gets a the center exactly 6:30a no one is there, the staff member comes at 6:50a and when she gets there she had no knowledge of my son ever coming. That day I went to pick my son up I spoke to the owner she assured me that him coming at 6:30a was no issue and apologized on their behalf. The very next day my husband takes my son and again no one is there. At 7:00a i called the director who was just unprofessional and rude. She said she assumed my son was only coming that one day for 6:30. I responded by telling her no I spoke with the owner about changing his hours and let her know it was permanent. This was my son’s fourth or Fifth day at the school. So she says well I am the director and you have to notify me when you are making drop off and pick up changes. I said am I accommodating you all or are you accommodating me. I spoke to two of the staff members there one being the owner, when I come or call I’m not waiting until I see the director to make changes I’m gonna tell whoever is present and it is their job to communicate with you. She said she had to call the owner to see what’s going on with the staff member that was scheduled. This lady calls me back keep in mind I am at work my husband is still waiting at the center. She says I don’t know if you want to take him home because the staff did a no call no show. I said so will I be reimbursed for this day because I pay out of pocket and this day has been paid she says she doesn’t know I have to speak with the owner. Then says for the future you have to just let me know and things will be much smother. I told her this was my son’s last day. We hung up and she called right back saying a staff member was down the block from the center. My husband was able to drop my son off but I will never recommended this center to anyone

Just to say the least, this is the daycare where the administrator herself bully kids!!! Reply to the comment below My kids did not stay in Carmichael for years, 2017 to 2018 is one year while you opened your daycare in 2015, go back to your records. You sound interesting when you say I beg for my kids to stay in your daycare after I have already given you notice😂. You’re running a daycare, show good examples to the kids.

My daughter just started...she is with the younger toddler group...and I truly love them there....they are warm and inviting...they greet you with a warm welcome everyday...and they addressed any concerns I had with my child with patience and certainty..and they are also equipped with a app that will give you updates thru out the day so there is no doubt that your child is learning and is loved..I would give them a million stars if I could. They are an important part of my Maddy's life. I couldn't ask for a better facility. There organized..clean...I could go on and on...check them out...you won't be disappointed 😉