CREATIVE KIDS OF DOWNINGTOWN

My child has been going to this daycare since December of 2023 when she was roughly about 9 months. Back then, Ms. Marisol & Ms. Lorraine were GREAT! A short time after her first birthday I realized my child had developmental regression & sought out help through early intervention services who worked with her in daycare at this facility twice a week. She lacked in communication & also had some sensory issues which early intervention helped TREMENDOUSLY! Up until maybe a few months ago she started having some behavioral issues which her OT & ST were aware of & worked with the school tirelessly to come up with ways to help them HELP HER in the classroom but were blantantly ignored. Instead they chose to record my child which by the way is now only TWO, in instances where she may have been having a meltdown , not able to make her needs known or simply was having sensory issues that others couldn’t understand & didn’t try to. One of the ladies who works the front desk Christina referred me to another service which is like an IEP who can be present with my child everyday at school to help with her behaviors when her OT & ST aren’t there. KEEP IN MIND, these services are not typically offered to 2 yrs old bc they normally work with kids 3 & up. They also would be able to give my child an officially autism diagnosis on eval. Well, yesterday 5/22/25 was my child’s ST day & I read every note she writes when her sessions are done from 10am-11am. According to her my child had a great day! Spoke with her teachers about her behaviors throughout the week & was told she has been doing better with keeping her shoes on & instances of “scratching others.” However, when I picked her up @ 4:30 I was told by Christina at the front desk that my child had two altercations with another child & “scratched them on the eye lid then scratched them on the side of the eye & in a nut shell tmrw is just going to have to be her last day.” No prior meeting with me or even her ST/OT to discuss her behavior to say hey if it continues in a week or so I would need to start looking for other centers to send her to. Nothing in writing for me to sign her dismissal/termination. Just flat out she has to go. I’ve been getting the feeling they didn’t want my child there & instead of doing it PROPERLY they did it EXTREMELY DISTASTEFUL & unprofessional. They also have high turnovers with staff & even have some employees who simply should NOT be working around small children! Ms. Chrissy was my child’s main teacher this year & also the only teacher who seemed to understand my child’s needs & also listened & learned her better by working with her ST & OT to implement their goals for my child in the classroom. I am also an LPN & work 7a-7p 3 days a week so I have to take my child to daycare by 6:30am those mornings. Usually Ms. Taryn & one other child is there that early but on a few occasions she was not & it was just Jon who is also married to Christina there watching that child. Again, my child can only say a few words & I NEVER felt comfortable leaving a little girl around a grown man unattended! I don’t care if it’s only for 5-10 mins while Ms. Taryn runs late or whatever the case may be it should NOT be allowed for everyone’s safety! Marianne who also works the front desk is very rude & nasty! I hate to say it but it definitely feels as though race plays a big part in this daycare as there aren’t many African American kids there. My experience in the beginning was great but over the last year has been terrible. I am a working mother of 2 & now have to seek alternative childcare because they literally just threw my child out with no warning. I am in the process of seeking legal action against them! Parents please don’t let the “family owned & operated” slogan fool you. PLEASE be mindful when sending your little ones to these careless, money hungry people !!