Excel Academy, LLC

Our daughter went here for almost a year. It started off great but little things kept happening. She came home from daycare everyday completely crusted and filthy. Being a toddler, I can understand this to an extent because kids get messy, but it also just showed a lack of care when she would have dried snot streaming from her nose. Our daughter never bit anyone until she got bit here. Then she started to bite, and the staff made it seem like it was our fault. It seemed like there wasn’t much being done in their end to keep an extra eye on her, knowing that had issues with this. The pediatrician agreed that this is all developmental. Then, they make us sign a “bite policy” that says she will be removed if she bites 12 times in two weeks. After signing this policy, she had two more instances of biting in a two week span, the owner called us come speak to them before picking up our daughter, and they asked us to leave after being given an ultimatum by the parent of the other child. She had not come close to breaking their policy, and yet we were asked to leave. All of this happened AFTER she had been left behind during an impromptu fire alarm… they forgot to evacuate her. We didn’t raise hell or sue them for that, because thankfully, it was not a true emergency, but then they turn around and asked us to leave after our child was neglected in a potentially dangerous situation. Once we found a new daycare, it was clear the teachers are not as attentive as they should be. Would not recommend you enroll your kids here. There is a reason they have a three star rating. - Jacob Stansell