The Academy of Powell Place

We moved to the area and this was our first time sending our 7 month old to daycare. The staff provided paperwork in the beginning for us to write down our son's schedule and they would follow it in the classroom which they did not. Our son's schedule got completely thrown off and was not sleeping at all to the point where he had fallen asleep on the carpet from what the teacher had communicated to us which was a safety concern to us. We understood that starting daycare would be an adjustment however we were very communicative and open about our sons needs/schedule and there was no follow through and the teachers just did what they wanted without checking with us first which was really frustrating. He constantly got disrupted during his naps. There is not enough staff in the infant classroom to take care of 8 babies. Being new to the classroom our sons needs were not a priority and nor was their enough effort in trying to make him feel comfortable as well as adhering to his schedule which was why we originally picked this place because of the staff being able to follow what we do at home. Teachers did not take the time to get to know our son and ask questions about him. We picked our son up in the afternoon after only being there for two days and he was very ill and a phone call was not made to us. We picked him up and he had a runny nose, cough and was completely disoriented. He had a 102 fever and after notifying the director she stated that she was in there shortly before we picked up and he did not feel warm to her which he was when we arrived. Mind you, he was completely healthy when we dropped him off. A temperature was not taken and we were not notified. He ended up getting an infection due to the lack of cleanliness in the classroom and teachers not sanitizing the diaper changing area or proper hand washing per the diagnosis from the ER. We had spoken with the assistant director about our concerns and there was no follow through or effort to try to resolve the issues. When we went to pick up our sons belongings the director did not allow access to the building and handed us our sons belongings through the door and closed it in our faces very rudely. Do not recommend this place for the infant program. Wish things were handled and done differently. There needs to be more follow through and care for the children and communication between staff parent, and teachers.