HERZOG FAMILY CENTER

It's a shame that Herzog's reply was to still deny any wrong doing on their part. Herzog Family Center, I would not publicly post anything without having proof to back it up. I clearly stated, in my post, that I would be more than happy to share the detailed email I sent you after you ignored my attempts to talk to you in person and you failed to return my phone call asking if you were seriously cancelling my daycare spot on a FRIDAY??? The facts are: you chose to cancel our daycare spot via EMAIL, no phone call, no face-to-face adult conversation, you did it in an email. Not only did you do it in an email, you did it on a Friday knowing that I would have no child care on Monday despite the fact that I still had to work in order to provide for my child. To make matters worse, you couldn't even be bothered to reply to my email asking why this happened??? Your reply basically called me a liar. If you believe that, then please back it up by providing proof, like a reply to the email I had sent you, or phone logs showing you were the one to call me so that you could set a time for us to meet, in person, to let me know that you were cancelling my daycare spot. If there as a rating less than zero, they would qualify. I had been on a wait list for over a year, I stayed in close contact, I first met with them in 2017, I later filled out all required paperwork, I paid their deposit fee, and if there was a hoop I jumped. I was totally open and honest with them, never pretending to be something I wasn't. I let them know, well in advance of paying the $1550 deposit and registration fee, that I was a solo parent with no family support around and that the father of my daughter had been willing absent from her life since birth and was not paying, or made to pay, any of the court ordered child support. My daughter would only have been attending there for 1 year, since she would then be old enough to start school. We finally got in and she started after Labor Day in September of 2019. She literally attended there less than 10 school days and then I received an EMAIL, not a request to meet in person, stating that we no longer had a spot there. They sent this email to me on a Friday morning, saying it was effective that day and that I could pick up my refund. That meant that I had no daycare any longer, but still had a job to get to. I emailed the Executive Director/owner Brian Trimble, to state how shocked and hurt I was by their actions. I wrote a long, detailed email and what did I receive for a response? NOTHING! All they care about is how much money a family will bring them. Young baby. Perfect. Multiple young children. Perfect. One child nearing school age. Mmm, Pass. I laughed, in a sarcastic manner, any and every time I read articles about them where Brian appeared concerned about the lack of child care during the start of COVID-19, especially when it meant single parents might have to quit their job. Really Brian? I invite anyone who might question this posting or who prefers to have actual documentation, as opposed to just reading a review before they form their opinion, to read through my documents and my email to Brian. I know a few Herzog's and Brian's center should not be allowed to use that name because the Herzog's I know are good, honest, trustworthy people. Shame on you Brian Trimble!