THE LEARNING TREE CHILDCARE CENTER

While most of the teachers seem to genuinely enjoy their job, and my daughter has learned a lot and loves her teachers and friends, do not consider the daycare if you are like most of working America and have 5 o’clock ending time to your workday. I am fortunate enough to work from home and only a few minutes from the center but I do work in customer service and sometimes that means my calls bring me very close to the end of my workday which is technically 5 o’clock. My daughter started at the center in February 2020 and they were open until 6 o’clock. Covid brought changes to many industries but 5 o’clock is still kind of the standard for the end of the average person’s workday so it was very shocking when the center decided they now needed to close at 5 o’clock. Over the last three years, the penalty for being late has gone from one dollar per minute paid to the on duty staff to five dollars for the first minute and then one dollar after that paid to the on duty staff and now we are at $15 for the first five minutes and then one dollar per minute after that PLUS….a $30 fee you must pay to the center for picking up after 5 o’clock. Not to mention about a year ago, they suddenly decided they were no longer going to be providing lunch and we must pack a lunch for our child. Do you think we saw any reduction in our tuition at that point? No! Do yourself a favor and find a center who actually values working parents. I’ve seen the owner of this center on site once in their fancy Porsche SUV in the past four years of getting care for our daughter.

Learning Tree is wonderful. The staff is caring, professional, and kind. Our son has been at Learning Tree since he was eight weeks old, and we feel fortunate to have him there.

Would not recommend. If the staff are not able to follow basic instructions that are of extreme importance to a diabetic child’s health and safety, then what other instructions are they not following? I also am very concerned to hear of staff pressuring a child to eat crackers faster through tears. (Crackers are an inappropriate snack for a low blood sugar as this requires rapid acting sugar which was provided by the parent in the form of Yoo-hoo drinks). Providing crackers to a diabetic during a hypoglycemic episode can absolutely cause a poor outcome. Why not follow the instructions provided by the parent?

Not a place for children to feel safe or accepted. Highly do not recommend. Edited to add: Now you are able to access your records?! But you couldn’t do that to ensure a child’s safety?! I believe your focus is misplaced. Instead of trying to now cultivate some sort of online reputation, how about you focus on training your staff?! If a child I know was placed in a position of potential harm by a facility I will absolutely warn others. And your weak attempt of trying to get people to remove their reviews instead of just owning up to it…. Shows even more of your truth. People make mistakes… even as parents we make mistakes, but OWN IT! Instead you should be issuing apologies for what this child and the family went through and what steps you’ve put in place to ensure that this doesn’t happen again. What additional training you have put in place for your staff. Shame on you!

This place does not care about the health and safety of the children in their care. They blatantly disregard strict directions from both parents and doctors, putting a child's health in great danger. If your child becomes to much to handle they will just simply kick them out. Child care providers are supposed to care for each of the children in their care, as they would their own child. Provide a safe and enriching environment for the children in their care, and this place does not!! If you want peace of mind while your at work, DO NOT bring your child here.