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Zion Child Development Center

Active
19Elevated Risk

What this score could check

Verified evidence places this provider between 19 and 58. The badge shows the floor: the score the public record can defend.

  • Parent reviews
  • Profile details
State inspection history: not checked
This state does not publish inspection records our pipeline can read, so regulatory history is excluded from this score.
Accreditation: not checked
No data source available.
Staff qualifications: not checked
Staff qualification data is not yet available for this provider.
Enforcement actions: not checked
No state enforcement-action feed is available yet, so this score cannot confirm or rule out enforcement history.

How scoring works

Licensing facts on this page were last checked against the state record on . We republish the public licensing record and label absent fields plainly rather than leaving them blank. Where our data comes from · Report an error

3.1(25)Yelp(0)
Regular

On record in West Virginia.

Pin located from the licensed address with the US Census geocoder. West Virginia does not publish coordinates for this provider.

1720 Fifth Ave, Charleston, WV 25387

Hours
7 AM–6 PM

Amenities and accessibility

Service options

  • Onsite services

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Reported on the provider's Google business listing, not verified by the state.

The public record

License number
30032574
License status
Active
License type
Regular
Licensed capacity
Not listed
Address
1720 Fifth Ave, Charleston, WV 25387
County
Not listed
Website
Not listed

This page republishes the public license record maintained by the Department of Human Services, Bureau for Family Assistance. Fields marked "Not listed" are absent from the state's published data, not hidden. Verify current license status with the agency before enrolling.

From Google

Recent parent reviews

The 6 most recent of 25 Google reviews. Scroll for the rest of them.

  • We have had great experience at Zion daycare. My grandson loves it. We highly recommend this day care. God is good and you can't please every body.

    JuneJun 5, 2026
  • The staff here put their hands on my son. They also have mice running around where the kids are. They say they don’t let men watch the kids, but I’ve seen the janitor walk. Kids back-and-forth to class and be in the rooms with the infant when they’re getting their diaper changed, which is very weird and they will charge you for extra stuff that they don’t need to be charging for And putting that money into their own pockets, this is a terrible Daycare and I would never recommend this to anybody

    Tamara DawnApr 23, 2026
  • This daycare has been a major disappointment for the following reasons: 1. Unreliable Service: If you have a steady job, strongly advise against using Zion as your daycare provider. Frequent, unexpected closures will force you to call out of work regularly, even though you're paying for their services. 2. Constant Closures: The daycare frequently shuts down for various reasons ~ ranging from utility issues to viral outbreaks, weather-related excuses (too much rain, snow, heat, etc.). There always seems to be a reason not to operate. 3. Lack of Supervision: Children are often left unsupervised, leading to chaotic behavior like swearing, fighting, or general misconduct. This lack of oversight results in kids getting hurt, into trouble, or worse. Be prepared for anything. 4. Poor Support for Special Needs: If your child has a disability, this is not the place for them. The staff is not trained or willing to provide the necessary care and attention, often neglecting the needs of these children entirely. 5. Inaccurate Reporting: Reports written about your child often feel inaccurate or exaggerated. As a parent, it’s upsetting to see false narratives being documented when you know your child’s capabilities and behavior. 6. Blame Shifting: If a child gets hurt, the staff is quick to deflect responsibility, sometimes even claiming the child arrived that way. When questioned, they often get caught in contradictory explanations and don’t respond well to being challenged. 7. High Turnover & Staff Shortages: While there are a few genuinely caring and competent workers (the only reason I gave two stars), many staff members leave for better opportunities. This results in understaffing, which can lead to entire classrooms or age groups being shut down unexpectedly.

    Thanatos UnleashedApr 21, 2025
  • Worst place ever. If there was a button for ZERO STARTS that’s what I would give this place. My son who’s 3 was a sweet boy till he started here and in the 7 months he was going there he developed behavioral issues so bad they would call me at least once a week and not only send him home but SUSPEND him for 3 days at a time causing me to miss work and fail school because I had to miss so much. Then the last day he was there and they called me to have me come get him and suspend him they never said anything about him needing clothes (which he had a bag at daycare with him with clean clothes that I put on him when I got there) but when I got there he my SON was wearing a dress and girl underwear (they have several lockers of both boy and girl clothes they put on kids if they have accidents and don’t have clothes) which they’ve used in the past plus Ive donated several bags of his clothes to them and when I was upset about the issue they had several excuses from they couldn’t find his bag, he didn’t have a bag, all the clothes in his bag were dirty, that’s ALL they had to put on him, they just put the first thing on the child at the top of the locker, to we don’t teach gender roles here. A lot of my sons clothes would come up missing and them not being able to find them or they were sent home with another kid and never returned. Along with blankets. They would somehow be misplaced or missing also. The don’t have any routine, the kids were just running around in chaos when I come get my son from his classroom and the staff turnover in this place is unbelievable. They don’t supervise the kids at all I got several calls telling me my son ran out of the building and crawled under the fence from the playground and ran off. They left a little boy out on the playground for who knows how long unsupervised till a parent came to get their child and found that boy. I walked in the front door once and found a child in the front lobby alone unsupervised screaming and crying. my advice DO NOT TAKE YOUR KIDS TO THIS DAYCARE. Took my son to a new daycare and within 1 week he was a brand new boy with zero issues with his behavior and aggression.

    Samantha HayesNov 17, 2023
  • Was getting some major weird vibes from this place so I changed daycares. Didn't want to make a big deal about it so I told them we had a family member who was going to start watching our kid. A few weeks later one of the 'teachers' messages my boyfriend on fb asking why we lied about changing daycares (wonder where the weird vibes were coming from??...). We both blocked her. I called the daycare to talk to the director. The receptionist asked who I was. I told her who I was and then she said the director was busy and asked what I wanted. I went off. Other issue we had while being there are that one day my daughters diaper was never changed. I picked her up and could tell right away that her diaper was FULL. I could also tell because I always kept 10 diapers in her bag, they hadn't been touched. She had the worst rash she has ever had. I had also been sending in breast milk for my daughter. One day I bring it up to the main teacher in the infant room who isn't normally there at drop off and she tells me that they've been giving my daughter formula and didn't know she was supposed to get breast milk. They had a few great teachers but not many.

    LeilaJul 12, 2023
  • My child only spent 2 hours here on his first day. I stayed to watch playground time and I witnessed child neglect and unresponsive staff. They kept a 1yr old child with a 100.3 fever in 100 degree heat. I watched as this child lay limp in a staff members arms while they did nothing to cool him or help alleviate his illness. I called the owner but nothing has been done. If you love your kid at all, stay far away from this place.

    Tia Marie LaceyJul 28, 2021

Reviews shown verbatim as published on Google Maps.

How the reviews split

The 3.1 average comes from 25 Google reviews. An average hides whether opinion is consistent or divided, so the spread is shown too.

  • 5 star10
  • 4 star3
  • 3 star1
  • 2 star2
  • 1 star9