Chroma Early Learning Academy @ Tramore

This daycare is filled with unprofessional staff who gossip about parents, talk down to families, and create a toxic environment instead of one built on trust and care. including the director and her side kick

My daughter has been a student here since she was 10 weeks old. This was my first time ever dealing with a daycare. When I took my tour Ms. Jalisha was so nice and answered any and all questions. She is so warm and welcoming. If you are considering childcare this will be your best option. My daughter is now 8 months and is advanced for her age thanks to her amazing teachers. She is still a student there.

I visited this school when I first moved to GA in Dec of 2023. I was genuinely excited that there was a school located right on the property I was moving in to. I stopped by the school to have a tour and the woman at the front desk (Marie) was unpleasant and seemed to be forcing her conversation with me like she didn’t really want to be bothered. Very off putting for a place that expects you to leave your kids with them. I continued my tour and walked around the school practically in the dark (I’m assuming it was nap time but the whole school was dark excluding the front entrance). As I’m greeting teachers and other staff, the energy I received was beyond dry and they looked at me kinda like I was strange for even being there lol. I ended up enrolling my daughter in Goddard which was a 2 min drive down EWC, located by the police academy and was overjoyed at the complete difference in energy. Looking at the reviews now, I am so happy with the choice I made. I do not play when it comes to my kid and I don’t know how I would’ve handled my child, or even myself, being mistreated or dismissed. You get what you pay for and this place is quite cheap for a reason

Marie and her morning assistant Veronica are very rude and distasteful. When you notice Procare overcharges you and bring it to their attention they are very dismissive and avoidant as if it’s such a hassle to do the job they signed up for to fix any issues you have, and of course no refunds. They are the only ones with access to go into Procare changing my amount due but telling me CAPS changed my parent fee when those are two different systems and CAPS have no access to it. When I left they still keep charging and saying I have to fix it in procare online when there’s no option and support says they have total control to remove my account. I’ve been nothing but respectful and never even met the owner to discuss my concerns because they always say he’s too busy and that he won’t speak to parents directly, so no contact information. He definitely chose the right people to represent his establishment if disrespect, neglect, lying, theft, and hiding are their goals. They portray rudeness as a tactic to maintain control as if they own the establishment themselves. Ms. Tee, Ms. Rose, the new assistant director, and other evening teachers are genuinely kind and care for your children!! It’s just the other two administrative staff that are pure evil. Ever since I let them know this was my son’s last week due to his new spot opening closer to my job there has been an increase in disrespect. They used to call me to come pick him up when he wouldn’t even be sick in multiple occasions and even with the doctors note telling me that he needs to stay home and still charging me full rate to secure his spot. I never wish this experience on any parent especially since I’ve been nothing but calm and respectful with my tones and concerns. When I notified Marie of him leaving she blew her breath and said, “Well you should have given a two weeks notice, but okay.” When I told her it was a last minute spot that opened. Ever since then, when I brought my son and pick him up they literally walk away to avoid greeting me and don’t acknowledge my son when he arrives just demands him to go sit on the floor and say “have your mom to help you” when he needs to find his belongings to leave or put his jacket up. I will never put another child under their care due to their malicious acts and pettiness. My son has had incidents where he was sent home with injuries as well with no explanation, apology, or incident report from the New teacher. Just bruises, blood, and scratches and Ms. Rose had to step in and was the only one to try and make it right. I pray for the other children and parents that attend this school, because they have the most unprofessional elderly women who you would think have class at their big age. May they be blessed in spite of and learn to regulate their emotions and retire out of this career if it is no longer what they enjoy doing. Please be cautious putting the lives of your children in their care and be ready to feel the negative energy. Constantly gossiping about other parents with no shame out in the open and complaining about everything! Two people who I work with whose kids attended this school have complained about their behavior had to settle due to convenience, but if you can make the sacrifice to go elsewhere until a change is made at this daycare I highly recommend it. The old me would’ve turned up long time ago or took them to court, but through patience and growth I’m glad I took the high road through their projected misery. It takes grace and elegance to maintain through their attempts to try and make you seem like it’s out of their control, just shows they have no home training and are devious. Being who I am now I chose to separate myself instead of going back and forth because they’re literally not worth it. I walk away and held my tongue for too long to keep from showing out. I truly feel pity for them because it will come back 10 fold to them in other forms unexpectedly. Life will always repay those who sow evil into the world and show them God is the REAL one in control.

This daycare is a God send. It is so much better from the facility before. She loves going. The people are nice with a welcoming environment. I'm so glad we switched to this daycare! Hanna is the absolute best! She is great with the little ones.