The Chestnut Treehouse II LLC

My daughter used to take her kids here, but stopped because of their lack of good customer service. They act like you are bothering them asking questions about YOUR children. The Director mainly has been extremely rude to me in the past picking up my grandkids and she always changes the rules when convenient for her. She switches up her attitude, rules, and professionalism as she pleases. There are so many other daycares my daughter passed up for my grandkids to go because this one was recommended and their efforts have been low ever since she started.

Lack of customer service, professionalism, and care from the Director. Very disrespectful and entitled person. Seems over worked and burnt out and it shows. The level of professionalism has declined significantly over the years. When you ask to see footage of your child during the day when they come home with a scratch or injury she never allows you to see it and just gives her explanation as to what she saw on film. My child experienced a very allergic reaction to something that occurred while at their facility, and even after asking repeatedly to review footage on the phone and via text; were never shown the footage or invited in to review the footage together also the first question asked was, "what did the child do yesterday at home." Never wants to take accountability and instead of rectifying a situation will go back and forth with you like this is not a paid service. Garbage. Choose anywhere else.

Overall OK daycare…. We had kids go through this institute for 8+ years. We had a few run in with lack of communication. Kids got injured a few times we didn’t receive incident report. The owner seems to be burnt out and mild tempered. The last incident our 2yr old got bit by a spider and the owner of the daycare was once again defensive when talking sharing your concern. She didn’t allow us to watch film to what happened. After saying she would which happened on numerous occasions where something happened to our kids. Seems like a neglect to me but idk I guess. Long story short she got mad because we was frustrated about our son being bit by a spider… came home with a 3x swollen ear.. which we only knew was a spider bite because we had to go to URGENT CARE that night. She kicked my son out the school on a Saturday morning for an incident that happened under her school tutelage. Just be mindful and never get to comfortable I attached pictures of his left ear vs right ear What would you have done if this was your child’s ear after Leaving daycare?

This is the absolute BEST daycare facility. I love it tremendously. The staff is awesome; they really make my kids and I feel like we’re a part of the family. Mrs. Dunn is one of the most caring daycare directors I’ve ever met. My daughter attended Chestnut Treehouse II since she was 3yrs old and graduated pre-k there earlier this year. She’s now 6. My son has been attending since he was 1yr and is now 3. I moved out of that area almost 2 years ago and choose to drive 32 minutes both ways everyday, just so my son can still go there because we love it so much. HIGHLY RECOMMEND!! 5 STARS 😊

This is the best childcare center ever. My son has been attending since 8 months. He is now 2 and knows all his alphabet, colors, shapes and numbers. He is advancing and I am amazed by his growth every week. I moved out of the area a year ago but drive 30 minutes each way every day to get him there. The staff is so incredible and caring. Thank you to all the staff. Y’all are the BEST!