RIVERSTONE ACADEMY

Do not attend this preschool if you have any hope for a positive experience for your child. It is an absolute nightmare. This place has been in a transition stage for nearly one year — complete with cookie cutter statements about how dedicated management is to fostering your child’s journey. If that means a journey of strangers being with them day after day, then they are accomplishing that. There will be random new people in the building every single day. No introduction, no welcome. Just new faces. If your child bonds with anyone there, I hope they don’t get attached because they’ll disappear one day with little explanation after the fact. People you think work there don’t actually work there. They’ll disappear too. Turnover in daycare is common, but this place is ridiculous. If you say anything or ask anything about it, you will get a brief, curt response or you’ll get another scripted statement. Another thing is that this place is rundown and falling apart. There are really cute interactive wall puzzles and magnetic blocks, but otherwise there are only a few toys in each room. Most of those toys are old, don’t have all the pieces, parts, or even batteries to make them work. There is only one window in the entire building where the kids are and it’s so high your child can’t see out anyway. The lower floor is dark and has no windows. Good luck with playing outside. That area is also run down with limited equipment, hard asphalt and random junk. I’m sad to have to say this because I sincerely hoped things would improve and thought it would be more disruptive to switch daycare centers. There are a couple long time staff members who do the best under the circumstances, but they can’t be everywhere in the building. Now I realize that it was worse to stay because it directly impacted my child and no one else should have to tolerate this situation. If you have other options, seriously consider them instead of putting yourself and your child through the negative experience that is this preschool.

This daycare is substandard. My child attended for a few months until we could no longer tolerate their unprofessional ways. They never had enough teachers to watch the kids, and the teachers they did have changed every day. The management was late with information about what was going on in the daycare. It was a new rule or way of doing things every day. If you asked a simple question, the supervisor acted like you were stupid and shouldn't inquire about your own child or concern. It was a miserable experience.

If I could leave less one than one star, I most certainly would. This daycare center is an absolute disaster. The facility was taken over by a chain or an out of town group of investors. It’s ironic because nothing has been invested in this center at all. The curriculum they talked about is not implemented. There is very little in the way of organized activities or enrichment. The equipment is old and not at all age-appropriate. It’s a huge center but your child will be trapped in one room for most of the day. Outdoor play would be nice if there was something for the children to actually do. At least the former owner was kind and genuinely seemed to enjoy children. The new director is rude and uncaring. It’s no surprise they have such frequent staff turnover. One day, a new staff person is there, the next week they’re not. It’s a revolving door of random people, some of whom seem miserable to even be there. Staff that you grow accustomed to turn out to not be staff at all. They’re from an agency and don’t actually work there. If you have a child who is verbal, consider yourself lucky. I feel sorry for parents who are at the mercy of these individuals who are there now, happy to take money for your tuition, but not happy with this place otherwise. Take a tour of other daycare centers before or after visiting this nightmare center and consider yourself warned.

This center is terrible. There are different staff and substitutes on regular basis. You do not know who will be with your child. Toys are old, broken and missing parts. No art, no lessons. The director in charge is rude and stern. Promises to have the center be better are not coming true. I am so happy my child will not to be there anymore.