TENDER CARE LEARNING CENTERS

We have been sending our daughter since she was eight months old and have loved being part of the Shadyside family. Every teacher she has had has been caring and helped her grow into the special little human she is today. From early solids to potty training to learning to spell her name, they have helped through many major milestones. We also love the directors here - Jenny & Jasmine are welcoming, care for every kid, and put on fun special events the kids can’t stop talking about. Every daycare comes with injuries, illnesses, biting, etc, but we have always felt like this facility dealt with those common problems with care and consideration.

From the moment we stepped in, we felt welcomed and at ease knowing our child was in such a nurturing and safe environment, Absolutely amazing center with wonderful, caring staff."

The facility was exposed to COVID for the four time since COVID started. The new manager is ripping parents off for tuition payment while the children were not at the facility. The prior managers Faith and Lisa, ALWAYS gave a refund for the days the kids could not attend. Jennifer is hiding behind the policy of when I CHOOSE to not send my child, INSTEAD OF TAKING RESPONSIBILITY FOR EXPOSURE TO THE KIDS AND COMPENSATING PARENTS FOR THE INCONVENIENCE OF THEIR LACK OF CLEANLINESS AND HYGIENE. If you send your child here, they will be exposed to COVID, and you wont get your money back for their mess up, as the PREVIOUS MANAGERS DID.. DONT RECOMMEND!

My son has been going to Tendercare since he was 15 months old. My 4 month old daughter just joined. We love the teachers and staff and curriculum. My son loves it there which is what matters the most. It is a wonderful place. My son will graduate from pre-k this year but my daughter will be there for several more years.

This is an excellent daycare. I have both my children there, and so have experience in with all the rooms. The teachers are very caring, and the kids get lots of hugs and kisses. They teach children responsibility, but are understanding of all kinds of personalities and needs. They help with potty training, and happily accommodate idiosyncracies of parents, whether in regard to food and snacks, cloth or disposable diapers, and even letting parents hang out with the kid while their child becomes accustomed to daycare, as our son needed. I also appreciate the play-based approach to learning in the older years (pre-school and pre-k). As for bites and injuries: they happen. Kids go through stages, and "suspension" is not an appropriate response at that age, nor can any daycare guarantee that it wouldn't happen again. (In fact, if I had learnt that Tender Care was removing children because of things like biting, then *I* would've removed my child because it would've shown that the management was not aware of appropriate responses to normal childhood behaviour!) The only reason I give this daycare 4 stars instead of 5 is because the facilities are small. For most ages this isn't a problem, but by the time the kids get to the older classrooms they just don't have enough space to really run around. The teachers do a great job with the resources and facilities they have, but a larger space would really help Tender Care shine.