YOUNG WORLD EARLY LEARNING CENTER

They didn’t Like me …not sure why… but it showed! Nice place, not so great communication, or experience. I pray yours will be different. My experience felt like there were nice to me because they had to be … no one is OVERTLY unpleasant and it is clean, but beneath the smiles and niceties.. there was poor communication and specifically around payments! They were extremely accommodating with some families but held the line seemingly without consideration with me. I was late for pick up twice in 7 mos.. the first time was behind a communication issue I was charged $35 and handed a tissue. The second I was … 2 mins late after calling and informing that I was in route and a staff member arrived at the door … no greeting and said “6 dollars” (only accepted in cash btw) My First issue was when I didn’t have access to the care app for weeks, and was told to check my email for an invitation. I’m mean checking spam and everything lol…Meanwhile the email was never sent or sent to the wrong address. At any rate I spoke with 4-5 staff members about the issue and still waited over a week to get it rectified. I didn’t speak up how frustrating that was but it should have been an indication of how the relationships would be. The other major issue I had was having to ask for my copay invoice. MONTHLY , I had to request A BILL TO PAY. I was told the invoices would be available via the app.. never happened. I had to ask for my bill monthly beginning in October and received 3 mos worth of childcare bills all in Dec. I paid and asked for a solution. No response. I’ve called to discuss but had not been able to get the director on the line Because I had made several request for a solution. I knew that if I had to bring it up in person I would also need to I remove my child. So I did that instead of pushing back I moved along. No one acknowledged his withdrawal or reached out to inquire about the abrupt change. That was disappointing but it was also confirmation that things were how they felt. They were extremely accommodating with some families but held the line pretty tightly with me. I was late for pick up twice in 7 mos.. the first time was behind a communication issue I was charged $35 and handed a tissue. The second I was … 2 mins late and a staff member hit the door … no greeting and said “6 dollars” I Didn’t get the opp to share this with staff so I’m here for that and to share about MY honest experience Over all I wouldn’t do it again. But I can’t say I wouldn’t recommend because it’s likely they just didnt care for me lol. Teacher was GREAT.. but the rest of the vibes were weird. GOOD LUCK!